Therapy services

Veterans & First Responders — Sunshine Coast

Psychology that respects operational culture, understands the weight of service, and doesn't require you to explain yourself from scratch. In person in Maroochydore and via Telehealth Australia-wide.

Veterans and First Responders Psychology — Neighbourhood Psychology

Dean served 13 years in the Royal Australian Air Force before training as a psychologist. That background isn't a footnote — it's why working with veterans, current service members, and emergency services personnel feels like a natural fit. He knows the culture, the language, and what it means to be someone who gets on with the job regardless of what's going on underneath.

If you've ever sat across from a psychologist who clearly had no idea what a deployment actually involved, or found yourself editing your own story to make it more digestible, this approach is different. Sessions are direct, practical, and built around where you actually are.

Who this is for: Current and former ADF members, veterans, police officers, paramedics, firefighters, and other emergency service workers. Dean spent 13 years in the Royal Australian Air Force. You won't need to explain the culture or edit your story to make it more digestible. DVA-funded sessions are available for eligible veterans.

Who we work with

  • ADF veterans — Army, Navy, Air Force
  • Current service members
  • Police officers and detectives
  • Firefighters and rural fire service volunteers
  • Paramedics and emergency medical services
  • Corrections officers and other emergency services personnel
  • Family members supporting someone in service or post-service

Common concerns

There's no single picture of what brings someone in. Common presentations include:

  • PTSD and trauma — intrusive memories, hypervigilance, avoidance, emotional numbness, sleep difficulties
  • Moral injury — the weight of things witnessed, ordered or carried out that sit uneasily with personal values
  • Transition and identity — the particular disorientation of leaving a role that defined much of your adult life
  • Operational stress and burnout — cumulative strain from years of high-demand, high-stakes work
  • Alcohol and substance use — often a long-term coping strategy that's started to cause its own problems
  • Relationship difficulties — the strain service life places on partners, families and close relationships
  • Depression and low mood — often masked by keeping busy or staying switched on
  • Anger and emotional regulation — difficulty shifting out of operational mode at home

How we work

Sessions are practical and collaborative. The approach is evidence-based — drawing on trauma-focused CBT, ACT, and other approaches suited to the individual — but it doesn't feel like a protocol. You won't be asked to do things that don't make sense for where you are.

Progress is tracked honestly. If something isn't working, we'll say so and adjust. The aim is real change, not an open-ended process that keeps you coming back without a clear direction.

For more detail on specific treatment approaches including EMDR and exposure therapy, see our article on PTSD treatment.

DVA funding

Neighbourhood Psychology is registered to provide services to eligible Department of Veterans' Affairs (DVA) clients. Eligible veterans may access psychology sessions with a DVA referral at no out-of-pocket cost. If you're not sure whether you're eligible or how to access DVA-funded support, contact us and we'll help you work it out.

Frequently asked questions

Do I need a referral?

No referral is needed to book a standard appointment. For Medicare rebates, a GP referral and Mental Health Care Plan is required. For DVA-funded sessions, a DVA referral is required. We're happy to help you navigate whichever path fits your situation.

Are sessions available via Telehealth?

Yes. Telehealth sessions are available Australia-wide. This is particularly useful for those living outside the Sunshine Coast, working shift rosters, or who prefer the privacy of connecting from home.

Is what I say confidential?

Yes. Psychologists are bound by strict confidentiality requirements. Information is not shared with the ADF, your employer, DVA or any other organisation without your written consent, except in very limited circumstances required by law (such as immediate risk of serious harm). We'll explain this clearly at your first appointment.

Can partners or family members attend sessions?

This can be arranged where it's clinically appropriate and you'd like it. We can discuss what that might look like when you get in touch.

You don't have to explain the whole story to get started.

Just get in touch. We'll work out the rest from there.