Secure, flexible video or phone sessions for children, families and adults — from anywhere in Australia. The same quality of care, wherever you are.
At Neighbourhood Psychology, we offer Telehealth psychology services for children, adolescents, adults and families. Telehealth allows us to support clients across Maroochydore, the Sunshine Coast, and Australia-wide through secure video or phone appointments.
For some people and families, attending sessions in person isn't always practical. Telehealth can be a helpful alternative when life feels busy, travel is difficult, or privacy and flexibility are important.
Our Telehealth sessions are guided by the same ethical, evidence-informed approach we use in face-to-face therapy. We take time to understand each client's experiences and tailor support to their individual needs.
Telehealth can be a suitable option for children and families when sessions are thoughtfully planned and developmentally appropriate. For younger children, parents or caregivers are often involved to support engagement and help apply strategies at home.
We work collaboratively with families to ensure sessions are practical, supportive and aligned with each child's needs — with a focus on building understanding and confidence over time.
You meet with your psychologist via secure video or phone. Appointments are scheduled in the same way as face-to-face sessions, and we provide clear guidance before your first appointment to help you prepare a quiet, private space.
A stable internet connection is usually all you need. Most clients find Telehealth sessions straightforward and easy to navigate from the first appointment.
Sessions can fit around everyday life — no travel, no parking. We offer a range of appointment times including early mornings, evenings and weekends.
Sessions use encrypted, secure platforms. You can join from home, a private room at work, or anywhere you feel comfortable talking openly.
Wherever you live in Australia, online sessions can reduce barriers to care and help you access support sooner, when it's needed.
Yes — research consistently shows that Telehealth psychology sessions are just as effective as face-to-face appointments for most concerns. Many clients find the convenience actually supports more consistent attendance and engagement.
Yes. We use secure, encrypted telehealth platforms, and everything we discuss is handled with the same professional and legal confidentiality standards as in-person appointments.
A stable internet connection, a device with a camera and microphone (phone, tablet or laptop), and a quiet, private space. We'll send you everything else you need before your first appointment.
Yes. Telehealth can work well for children when sessions are planned developmentally appropriately. For younger children, we typically involve parents or caregivers to support engagement. We'll discuss what works best for your child when you book.
Yes. Telehealth sessions are eligible for Medicare rebates in the same way as in-person sessions, provided you have a valid Mental Health Care Plan from your GP.
Whether you're on the Sunshine Coast, across Queensland, or anywhere else in Australia — we can meet you online.
